With the robotic arm as the core tool, we are embarking on a new journey of intelligent manufacturing.
After-sales service
AFTER-SALE SERVICE
1.1 Service Mission
Jiangxi Shengxun Machinery Co., Ltd. specializes in the research, development, manufacturing, and sales of hydraulic pipeline components, valves, forged‑machine parts, and intelligent robotic arms. Its products are widely used in mining equipment, lifting machinery, construction vehicles, and other sectors, and the company has long been a reliable supplier to renowned engineering‑machinery manufacturers both domestically and internationally. Upholding a customer‑centric service philosophy—quality first, customer paramount, rapid response, and end‑to‑end support—the company leverages its robust production system and proprietary R&D capabilities to provide standardized, professional, and highly efficient after‑sales solutions. This ensures stable equipment operation, reduces maintenance and operating costs, and reinforces the company’s global reputation for quality and excellence.
1.2 Scope of Application
This policy applies to all of the company’s manufactured products, including forged fittings such as straight pipes, tees, elbows, crosses, and flanges, various hydraulic pipeline components, valves, and the company’s independently developed intelligent robotic arm equipment. It covers both domestic customers and global partners in the United States, Canada, Germany, South Korea, Australia, Brazil, Russia, and other countries, providing end-to-end services that encompass product warranties, fault repair, technical guidance, equipment commissioning, upgrades and optimizations, and post‑sale follow‑up.
1.3 Service Objectives
Leveraging the company’s comprehensive forging and machining production lines, along with its intelligent R&D system, we have established a standardized after-sales service framework that ensures rapid response to customer needs, efficiently resolves product‑related issues, and continuously enhances the user experience. This approach safeguards the safe, stable, and efficient operation of our customers’ equipment, boosts customer satisfaction and fosters long-term collaborative relationships, while empowering the company’s global market expansion and the high‑quality growth of its smart equipment business.
Jiangxi Shengxun Machinery Co., Ltd.
Service Hotline:
Company Address:
Fuyuan Third Road, Shacheng Industrial Park, Chaisang District, Jiujiang City, Jiangxi Province
WeChat Official Account
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